Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.  Only damaged or incorrect orders will be eligible for a return and will require photographic evidence of the error.

To start a return, you can contact us at admin@spotlyghtseeker.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return or size exchange will not be accepted.

You can always contact us for any return question at admin@spotlyghtseeker.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Exchanges

All items are printed on demand; we only print what has been ordered and thus, do not accept exchanges of correct and undamaged orders.   

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Unclaimed Packages

If a package is unclaimed and is sent back, the customer will be responsible for the re-delivery cost.

Incorrect Shipping Information

If a package is returned due to an incorrect shipping address provided by a customer, the customer will be responsible for the re-delivery cost

Lost or Stolen Packages

When a delivery confirmation/tracking number is provided, 46foryounger Merch is not responsible for lost or stolen packages if the carrier claims delivery.  If you do not receive a package, in which delivery is confirmed by the carrier, we will help you to contact the carrier to try and resolve the issue but we are not liable for a lost package.